Frequently Asked Questions

What is a Conservation Area (CA)?

A Conservation Area is an area within a local borough that is designated as being of special character and architectural value, considered worthy of preservation or enhancement. If you live in a Conservation Area you must obtain permission from the Local Authority before any work can be carried out. This process can take up to 8 weeks to obtain.

If our estimate for the work is accepted, Hart’s Tree Services will automatically check with your local Council to see if you are in a Conservation Area before we carry out any work on your land and if necessary we will ensure we obtain the required permission.

A tree of mine needs pruning, but I am in a Conservation Area. Can I do that?

Yes, but you need to give 6 weeks notice of works on trees in a Conservation Area and that includes any pruning.

What is a Tree Preservation Order (TPO)?

A Tree Preservation Order or TPO is a part of town and country planning in the United Kingdom. It exists to protect specific trees or a particular area, group or woodland from deliberate damage and destruction. Trees with a Tree Preservation Order are specially selected for their beauty, position, history and value to the local area. As such, the Local Authority mark them on a plan and have a number in a schedule. If trees on your property have Preservation Orders on them, you can still carry out work on them but you will need to obtain permission from the Local Authority before and this can take time to obtain. Before any work is carried out Hart’s Tree Services, once our quote has been accepted, will automatically check to see if your trees have Preservation Orders on them. If they do,we will ensure we get the required permission.

Are you insured?

Yes, we are fully insured we have £5 million public liability insurance and £10 million employee liability insurance.

When is the best time of year for tree work to be carried out?

Hart’s Tree Services work all year round, however there is some obvious seasonal work. The dormant season, late autumn or winter, is the best time to prune although dead branches can and should be removed at any time. Pruning during the dormant period minimizes sap loss and subsequent stress to the tree. Also in winter it is easier to assess the shape of deciduous trees, which will give you a better idea of how pruning will affect the shape of the tree. In the summer we are not allowed to do any work in trees where birds are nesting. Plane trees are a source of airborne allergens and exposure to its pollen can induce asthma, allergic rhinitis and allergic conjunctivitis, so we try not to work on those in the summer months. Some fruit trees are best dealt with at certain times, eg Apple and Pear trees between October & May, and Cherry & Plum trees between June & September.

Can you get rid of the tree stump after removing a tree?

We have access to a stump grinder to remove stumps to a depth of up to 18 ins. (45cm) below soil level, providing access to the garden is at least 26 ins.(66cm) wide.

Will the work make a mess in my garden?

No, we will remove all wood and pruning caused by the work, unless you wish us to leave it with you. Some people like to chop it into logs or use it to create a habitat in their garden for insects and wildlife.

Well over 95% of debris removed will be re-used or recycled.

Frequently Asked Questions


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